Maintenance Service & Technical Support
Focuswater is rich in natural minerals. However, over a certain period of time, the minerals may solidify as white particles. You can contact our service providers to do a complete flushing on the storage tank when it happens. They are tested by independent labs to be perfectly safe for consumption.
The system is slimed designed available to install on countertop or under sink, otherwise connecting to any available water point
- Typically, our systems are placed in the kitchen sink cabinet with a faucet above sink or
- Placing it sitting on countertop.
It is recommended to change the filters every 12 months. A service reminder call will be made to every consumer on the 12th month of usage to schedule for the replacement of filters.