Support

Support

We provide quality water purifiers that are worth every cent.

Each of our wide range of products is produced with the latest innovation and technology in mind, catering to the latest trends and offering customers options that will meet their unique needs.

We are committed to providing on-going support and take pride in our fast and efficient after-sales service. With our designated call-centre on standby, you can trust that our support team is ready to attend to your servicing, repair and installation needs.

User's Perks

Product Demo and Consultation Step 1

Product Demo and Consultation

Discussion on your preference and needs with ensuring proper product guidance before purchase.

Free Delivery and Installation Step 2

Free Delivery and Installation

A short discussion with the technician to meet your product placement before starting installation works.

Data SMS Reminder Services Step 3

Data SMS Reminder Services

Filter due SMS reminder will be sent annually. Just a simple dial back to book your appointment for filter replacement.

Real Consumer Ease Step 4

Real Consumer Ease

Get the most out of your focuswater purifier every day. Call us when you need assistance. Our team provides all on-site services.